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             ROKO AGENCIJA d.o.o. — COMPANY PROFILE & REGISTRATION
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 Document ref: RA-PROF-002 · Version 2.4 · Re-issued quarterly
 Roko Agencija d.o.o. · Ulica grada Vukovara 271 · 10000 Zagreb · Croatia
 info@rokoagencija.com · +385 1 555 0100 · www.rokoagencija.com
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1. LEGAL IDENTITY
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 Legal name .......... Roko Agencija d.o.o. (limited liability company,
                       "društvo s ograničenom odgovornošću")
 Registered office ... Ulica grada Vukovara 271, 10000 Zagreb, Croatia
 Court registry ...... Trgovacki sud u Zagrebu (Commercial Court in Zagreb)
 Registration/MBS .... [insert registry number before publishing]
 OIB / VAT ID ........ [insert registered OIB and VAT ID before publishing]
 EORI ................ [insert EORI before publishing]
 Represented by ...... director (imenovani direktor) — details in signed PDF
 Bank ................ account details provided on invoice or on request
 Founded ............. in Zagreb, as an independent freight brokerage

2. WHAT WE DO
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Roko Agencija is an independent freight brokerage (spediter) from Zagreb,
Croatia. We do not own trucks. We match shippers with a contracted,
continuously vetted network of carriers and remain the single responsible
point of contact from booking to proof of delivery.

 Services ............ FTL · LTL/groupage · reefer (-25 to +25 C) · ADR
                       classes 2-9 · oversized/project · express van ·
                       intermodal rail · customs support (UK/CH/NO/EFTA)
 Markets ............. 30+ — EU, EEA, UK and Switzerland
 Dispatch ............ 24/7/365, named dispatcher per lane
 Languages ........... Croatian · English · German · Italian

3. SCALE & PERFORMANCE
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 Vetted carrier partners ..................... 450+
 Shipments arranged per year ................. 12,500+
 On-time delivery (rolling 12 months) ........ 98.6%
 Quote turnaround ............................ 92% within 4 working hours
 Cargo cover arranged per shipment ........... up to EUR 300,000
 Same-day carrier payout available ........... yes, opt-in (1.5% charge)

4. TEAM & ORGANISATION
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 · Operations and dispatch team in Zagreb, organised around named lanes
 · Carrier vetting desk — licences, insurance and scorecards per carrier
 · Back office — CMR documentation, POD handling, invoicing, KPI/CO2 reporting
 · GDPR-registered data handling; AEO-ready internal processes

5. WHY SHIPPERS PUT US ON FILE
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 · One contact, one price, one responsible party per load
 · Binding all-in rates — fuel, tolls and fees included, no surprise items
 · Independent: no owned fleet, no pressure to force freight onto wrong trucks
 · Regional depth on the Adriatic-Danube corridors, partner capacity for the
   rest of Europe

6. COMPANION DOCUMENTS
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 · Client references & track record ...... RA-REF-003
 · Licences & certifications .............. RA-LIC-002
 · Insurance & cover ...................... RA-INS-002
 All downloadable at www.rokoagencija.com/about.html#downloads

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 Bracketed fields are to be completed with the registered company details
 before this document is published or sent to clients.
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